Simone made thing easy in a difficult situation. She’s so friendly and got me into the exact car I was looking for at my set budget.
We will continue to come back to royal mini! We always find cars that we love and dream of and not only that they make the process easy! Of course, Matt Ruiz was amazing, very patient with us and answered all our questions and helping us understand everything we need to know about the car, the process. You guys are awesome! Thank you!
Eddie went above and beyond to locate the perfect car for me! He scoured dealerships across the country and finally found exactly what I wanted from fresh inbound inventory. It took a few weeks beyond when my other lease ended. Instead of making me go without a car or paying a per diem with BMW, he loaned me another Mini to use while we hunted at no cost! Matt took care of all the paperwork and the two of them make a fabulous team. Fantastic customer service and always with a smile. This is my second lease from Mini of ...
Matt, Eddie and the staff at Mini Tucson were wonderful. They were patient, attentive and made the process very simple. They offered the vehicle at market value as well as honored various discounts from Costco and Mini USA. We would recommend working with them again.
I have been a customer of MINI of Tucson for over 7 years. When it was time to replace my 2009 Cooper, MINI of Tucson was the first place I looked. Not only was it conveniently located but I knew without a doubt that I would receive excellent service and no pressure as you might find with other dealerships. Matt was knowledge, courteous and friendly and made the car buying experience pleasant. I would recommend this dealership and Matt to anyone who is in the market for a MINI.
I recently purchased a car from Mini. My sales consultants were Tim Rice and Simone. I just cannot say enough about how pleased I am with the Royal cat buying experience. I will be buying my next car from Royal and enthusiastically encourage anyone shopping for a car to do the same!
They made the process so easy. I love that they are a no commission sales center, which meant to me that I wasn’t being pushed into making a decision. I love my mini
I have purchased many cars over the years, this experience was the most pleasant. This was our first time buying from a Royal dealership and their business model is so great. No haggling, treat the customer with respect, don’t waste time with badgering. We only dealt with one person no back and forth. Our salesperson Matt was knowledgeable about the cars, the financing, and the additional services available. I never felt pressured, and the vibe was calm at the entire dealership. Would want to work with Matt again.
Matt Ruiz was great, contacted him one day and had my vehicle the next. No high pressure, and he only showed me what I was interested in.
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